Effective Date: December 20, 2025

Store Name: k2gemstones LLC

www.k2gemstonsllc.com

info@k2gemstonesllc.com

Business Address: 6505 Westheimer Rd, Houston, TX, USA

k2gemstones LLC (“we,” “us,” or “our”) operates this website using the Shopify platform. We are committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

A. Information You Provide

When you visit or make a purchase from our store, we may collect the following information:

- Full name
- Billing and shipping address
- Email address
- Phone number
- Order and transaction details
- Communications you send to us (emails, contact forms, messages)

Payment information is processed securely by Shopify and its payment partners. We do not store full credit/debit card numbers on our servers.

B. Information Collected Automatically

When you browse our website, certain information is collected automatically, including:

- IP address
- Device and browser type
- Pages visited and interaction data
- Cookies and similar tracking technologies

This information helps us improve store performance, security, and customer experience.

2. How We Use Your Information

We use your personal information to:

- Process and fulfill orders
- Arrange shipping and delivery through postal and courier services
- Communicate with you regarding your order or inquiries
- Provide customer support
- Send promotional emails only if you voluntarily subscribe
- Improve website functionality and marketing performance
- Prevent fraud and ensure platform security

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

- Enable essential store functionality (cart, checkout, login)
- Remember preferences and settings
- Analyze site traffic and usage
- Support marketing and advertising (where permitted by law)

Shopify may display a cookie consent banner to visitors from certain regions. You can manage cookie preferences through your browser or consent tools when available.

4. Sharing Your Information

We share your information only as necessary to operate our business, including with:

- Shopify, our ecommerce platform provider
- Payment processors for secure transactions
-Shipping carriers (such as USPS and logistics partners)
-Service providers and apps used for store operations, analytics, or email communication
- Legal authorities if required by law or to protect rights and prevent fraud

We do not sell your personal information for profit.

5. Email Marketing & Communications

If you subscribe to our mailing list, you may receive occasional emails about:

- New inventory
- Product updates
- Special offers or announcements

You can unsubscribe at any time using the link in our emails or by contacting us directly at info@k2gemstonesllc.com.

6. Your Privacy Rights

Depending on your location, you may have the right to:

- Access personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Request data portability
- Limit certain data processing activities

California Residents (CCPA/CPRA)

California residents may request disclosure, correction, or deletion of personal data and may opt out of certain data sharing as defined by law.

EU/UK Residents (GDPR)

If GDPR applies, you have the right to access, correct, erase, restrict, or object to processing of your personal data.

To exercise your rights:

Email us at info@k2gemstonesllc.com with the subject line “Privacy Request.”

We may verify your identity before processing your request.

7. Data Retention

We retain personal information only as long as necessary to:

- Fulfill orders and provide customer service
- Meet legal, tax, and accounting obligations
- Resolve disputes and enforce agreements

8. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information. Our store is hosted on Shopify, which provides a secure platform and PCI-compliant payment processing.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. International Visitors

If you access our website from outside the United States, your information may be transferred to and processed in the U.S. or other countries where Shopify or our service providers operate.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

12. Contact Information

For questions or concerns regarding this Privacy Policy or your personal information, please contact:

k2gemstones LLC

📧 info@k2gemstonesllc.com

📍 6505 Westheimer Rd, Houston, TX, USA

🌐 www.k2gemstonesllc.com